Which of the following statements about facial expressions and posture is the most accurate?
A) Most people can control their facial expressions well enough to control the nonverbal messages they send.
B) Standing up straight sends a message of confidence, competence, diligence, and strength.
C) Words carry more weight than facial expressions and posture.
D) Leaning toward a speaker suggests confrontation.
Question 2
When writing a procedural message, each step must be written in the passive voice.
Indicate whether the statement is true or false