People trained in listening to customers ______. A) give few, if ...

[Jipu 123]

People trained in listening to customers ______.
 A) give few, if any, verbal responses
  B) interrupt frequently to share their knowledge
  C) try to understand the nuances of meanings plus the facts
  D) focus primarily on facts and specific bits of information

Question 2

For an order that cannot be filled quickly and precisely, companies must not send an acknowledgment message.
  Indicate whether the statement is true or false

[meltdown117]

Answer to Question 1

C

Answer to Question 2

False

[Jipu 123]

TYSM

[ghepp]

Excellent