Richard is attending an important board meeting with his ...

[natalie2426]

Richard is attending an important board meeting with his colleagues to discuss future plans for the company. Many ideas are being presented, and Richard is carefully judging and evaluating what he is hearing. He is also listening to decide whether the speaker's message is fact, fiction, or opinion. Richard is engaging in
 A) discriminative listening.
  B) critical listening.
  C) lag time.
  D) supportive listening.

Question 2

Routine messages, such as customer order acknowledgments, are written inductively.
  Indicate whether the statement is true or false

[akpaschal]

Answer to Question 1

B

Answer to Question 2

False

[natalie2426]

Excellent

[bigsis44]

Thanks for the timely response, appreciate it