A task force charged with reducing overhead costs meets to define ...

[Kikoku]

A task force charged with reducing overhead costs meets to define their roles and responsibilities and develop ways to reach the group's goals. Tension is fairly high among group members. The team is in the ____ phase of team development.
 A) forming
  B) storming
  C) norming
  D) performing

Question 2

To give a routine claim the emphasis it deserves, the message must:
 A) begin with a request for an adjustment.
  B) begin with details and explanation.
  C) be written inductively.
  D) present the details before the main idea.

[Madisongo23]

Answer to Question 1

B

Answer to Question 2

A

[Kikoku]

Gracias!

[laurnthompson]

TYSM