Which of the following is an example of a soft skill?
A) Being able to work well as part of a team
B) Knowing how to prepare financial statements
C) Having experience using various software packages
D) All of these choices
Question 2
Which of the following is true of persuasive claims?
A) They assume that a request will be granted only after explanations have been presented.
B) They pertain to guarantees, warranties, and other contractual conditions.
C) They posit that a petition will be approved quickly and willingly, without convincing.
D) They are accorded willingly, and therefore a forceful, accusatory tone is inappropriate.
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