Author Question: Sandra is a manager at Starlight Inc She wants to upgrade the quality of Starlight's products. She ... (Read 74 times)

daltonest1984 · **on:** Jun 23, 2018

Sandra is a manager at Starlight Inc She wants to upgrade the quality of Starlight's products. She calls for a meeting with the technical experts of the company and asks for suggestions on how to achieve this goal. She gathers information by listening to each of the experts. In this scenario, Sandra is engaged in _____.
A) casual listening
B) grapevine communication
C) intensive listening
D) kinesic communication

Question 2

Which of the following is an accurate statement about casual listening?
A) It requires much emotional and physical effort.
B) It negatively affects our emotional health.
C) It involves the search for data or material.
D) It provides relaxing breaks from more serious tasks.