Author Question: Select the item thatBEST combines empathy, conciseness, and clarity. a. Justin, get this ... (Read 99 times)

ishan · **on:** Jun 23, 2018

Select the item thatBEST combines empathy, conciseness, and clarity.
a. Justin, get this information for me now.
b. I need this report by 10 a.m. tomorrow.
c. This is important. Get the information for me as soon as you can.
d. I'll need this report by 10 a.m. tomorrow. Please start on it now and let me know if you need help.

Question 2

Customer's may not always be right--
a. so you should immediately point out why they are incorrect.
b. but they are always customers and deserve to be treated as special.
c. so you should not provide assistance.
d. none of these choices.