Answer to Question 1
Emphasize the positive and de-emphasize the negative. Use the inductive approach for bad news messages; subordinate the negative aspect of the message and emphasize the positive aspect.
Use positive language to accentuate the positive and de-emphasize the negative. Carefully select words that do not offend or blame to make the tone of the message more positive.
Imply the refusal when the receiver can understand the message without a definite statement of the bad news. Rather than stating a blunt refusal, use words that imply the refusal as long as the message of the refusal remains clear to the recipient.
Answer to Question 2
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This modified model of Easton’s systems theory puts government decision makers as the source of pol
An example of a medical history sheet to list patient problems.
To Do List
Severe arthritis can make everyday activities, like writing, typing, and handling objects
Alphabet writing for junior kindergarten
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