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Author Question: Which of the following are FALSE when writing bad-news messages? a. The writer should focus on the ... (Read 118 times)

scienceeasy

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on: Jun 23, 2018
Which of the following are FALSE when writing bad-news messages?
 a. The writer should focus on the good rather than the bad.
  b. The writer should present the negative ideas in positive terms when possible.
  c. The writer should state what can be done rather than what cannot be done.
  d. The writer should state the bad news early and reinforce it throughout the message.

Question 2

The six-step method of solving conflicts works for personal and workplace situations.
  Indicate whether the statement is true or false


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Viet Thy

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

T


scienceeasy

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

bitingbit

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Reply 3 on: Yesterday
Wow, this really help

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