Author Question: Which of the following guidelines for writing messages extending credit is FALSE? a. The writer ... (Read 123 times)

Jramos095 · **on:** Jun 23, 2018

Which of the following guidelines for writing messages extending credit is FALSE?
a. The writer should include the credit terms.
b. The writer should include the penalty fee for a late payment.
c. The writer should omit any mention of sales promotion or resale.
d. None of the above is false.

Question 2

Barriers to listening include
a. open questions.
b. lack of attention.
c. small talk
d. all of these choices.