Which of the following is NOT recommended when preparing form ...

[natalie2426]

Which of the following is NOT recommended when preparing form messages?
 a. Add variables to the standard text to tailor the message to the individual.
  b. Use pre-produced mailing labels.
  c. Use stored paragraphs that are selected according to the situation.
  d. Use good quality paper and a high quality printer.

Question 2

A good conversationalist
 a. uses criticism of others to keep the listener's attention.
  b. avoids unpleasant topics.
  c. uses sarcasm and manipulation.
  d. all of these choices.

[fatboyy09]

Answer to Question 1

B

Answer to Question 2

B