Author Question: Explain the purpose of a subject line in an email message, and provide guidelines for writing an ... (Read 235 times)

Lisaclaire

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Explain the purpose of a subject line in an email message, and provide guidelines for writing an effective subject line.

Question 2

Inflection, a trait of good voice quality, is the
 a. loudness of the voice.
  b. rising and falling of the voice.
  c. pronunciation of words.
  d. enunciation of words.



olderstudent

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Answer to Question 1

The subject line tells the receiver what the following message is about and sets the stage for the receiver to understand the message. The subject line should be as long as necessary for understanding. Often, thinking of the five Ws (who, what, when where, why) will provide clues for composing an effective subject line. For emphasis, key the subject line in all capitals. Reinforce the subject line by repeating it in the body of the email.

Answer to Question 2

B



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