Author Question: The pitch of your voice often changes with your emotions. Indicate whether the statement is true ... (Read 62 times)

laurencescou · **on:** Jun 23, 2018

The pitch of your voice often changes with your emotions.
Indicate whether the statement is true or false

Question 2

A manager is faced with having to lay off some of his staff due to financial losses that the company has suffered. Which of the following channels of communication would be MOST appropriate for sharing this news, given the sensitive nature of the message?
a. A well-written, empathetic letter
b. A face-to-face meeting with each employee
c. A phone call
d. An email message