Which sentence reflects the most effective wording? a. You ...

[swpotter12]

Which sentence reflects the most effective wording?
 a. You failed to tell us the color you wanted.
  b. Please check the color you prefer on the enclosed card.
  c. You did not state the color; do it now.
  d. You probably forgot that we needed to know the color.
  e. We are unable to ship your order at this time due to lack of information.

Question 2

In downward communication management attempts to ____ activities within an organization while with horizontal communication management hopes to ____ them.
 a. control; coordinate
  b. coordinate; contain
  c. coordinate; control
  d. conduct; control

[nickk12214]

Answer to Question 1

B

Answer to Question 2

A

[swpotter12]

Thanks for the timely response, appreciate it

[nanny]

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