It is acceptable to send a message of appreciation that includes ...

[ereecah]

It is acceptable to send a message of appreciation that includes strong, somewhat exaggerated language when the sender believes the statements to be true.
  Indicate whether the statement is true or false

Question 2

Appreciation letters that are not sent in a timely manner may arouse questions about the sender's motive.
  Indicate whether the statement is true or false

[milbourne11]

Answer to Question 1

F

Answer to Question 2

T