Suppose you were in a leadership role of a small group of eight ...

[beccaep]

Suppose you were in a leadership role of a small group of eight individuals. If you knew that one of the members normally displayed dysfunctional behaviors, what are five things you could do to minimize any negative effect on the group?
 
  What will be an ideal response?

Question 2

When managing virtual teams, a leader should do all of the following except:
 
  A) Include an initial team building session to share hobbies, pet peeves and photos.  
  B) Use an authoritative style to make clear decisions
  C) Select team members carefully for good communicators.
  D) Avoid micromanagement by giving them some autonomy with ground rules.

[ktidd]

Answer to Question 1

Dysfunctional behaviors serve individual needs while inhibiting group needs. Such behavior can stimulate healthy conflict and break a groupthink pattern. Such behavior includes blocking, aggression, storytelling, recognition seeking, dominating, confessing, special interest pleading, distracting, and withdrawing. Dysfunctional behaviors must be handled with care and tact to reduce adverse effects. The key lies in the reasons for dysfunctional behavior. Both leaders and committed team members can help. Some of the actions you can take include: Plan opening remarks carefully to list and explain needed limitations; If possible, seat dysfunctional members next to the leader; Avoid direct eye contact with anyone exhibiting dysfunctional behavior; Assign specific tasks to dysfunctional members to occupy them; Ask members to speak in a specific order so that everyone participates; Break in if a member is displaying dysfunctional behavior; Seat an extremely talkative member between two extremely quiet ones; Encourage withdrawers by giving only positive feedback or asking questions; Give praise and encouragement if needed and possible (e.g., for distracters, blockers, and withdrawers).

Answer to Question 2

B

[beccaep]

Correct answers!

[ktidd]

Great! Please up vote