Which of the following should a leader keep in mind when sending ...

[ashley]

Which of the following should a leader keep in mind when sending out a meeting agenda?
 
  A. The agenda should be sent out after the meeting.
  B. The section titled New Business should list the least important items.
  C. The agenda should be prepared in Braille for visually impaired participants.
  D. The agenda should not include an anticipated ending time of the meeting.

Question 2

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:
 
  A. creating a conversational atmosphere.
  B. keeping the conversations short.
  C. addressing the customers by their names.
  D. doing all of the talking.

[brittrenee]

Answer to Question 1

C
When sending out a meeting agenda, a leader should ask that the agenda be prepared in
Braille for visually impaired participants.

Answer to Question 2

D
During his one-on-one communications with customers, John should avoid doing all of the
talking. He should alternate between the roles of speaker and listener.

[ashley]

Thank you

[brittrenee]

No problemo