A(n) _____ section on an organization's website takes customers ...

[tnt_battle]

A(n) _____ section on an organization's website takes customers to a screen with a preaddressed e-mail, which makes e-mailing the organization easier.
 
  Fill in the blank(s) with correct word

Question 2

A(n) _____ section on a website takes customers to a list of common queries and the answers to them, often letting the customers solve their problems without further assistance.
 
  Fill in the blank(s) with correct word

[paavo]

Answer to Question 1

Contact Us
A Contact Us section on an organization's website takes customers to a screen with a
preaddressed e-mail, which makes e-mailing the organization easier. Websites should make it
easy for customers to do business.

Answer to Question 2

Frequently Asked Questions
A Frequently Asked Questions section on a website takes customers to a list of common
questions and the answers to them, often letting the customers solve their problems without
further assistance. Websites should make it easy for customers to do business.