Businesses use social media to promote new products by ...

[bcretired]

Businesses use social media to promote new products by distributing information.
 
  Indicate whether the statement is true or false

Question 2

A text message can be used when it would be inappropriate for the receiver to answer a phone call.
 
  Indicate whether the statement is true or false

[choc0chan]

Answer to Question 1

TRUE
Businesses use social media to monitor what is being said about their companies or brands;
respond to upset customers in an effort to address problems and concerns directly; promote
new products by distributing information; provide updates about existing products; and so on.

Answer to Question 2

TRUE
A text message could be used when it would be inappropriate for the receiver to answer a
phone call. A text can often be read and answered without interrupting others.