When replying to a request letter, one way to make sure that your ...

[jon_i]

When replying to a request letter, one way to make sure that your responses are complete is to underline the specific points in the request letter.
 
  Indicate whether the statement is true or false

Question 2

In business communication, whenever you respond to a request letter, you should look for possible ways to make a sale.
 
  Indicate whether the statement is true or false

[tennis14576]

Answer to Question 1

TRUE
One way to make sure that your responses are complete is to underline the specific points in
the request letter. The underlined points or marginal notes serve as an outline in writing the
reply.

Answer to Question 2

TRUE
In business communication, whenever you respond to a request letter, you should look for
possible ways to make a sale. The hard-sell approach is rarely effective; you will not make
much progress by bluntly saying Buy this product Yet you can help sell your company's
products or services by responding promptly to requests and by being helpful.

[jon_i]

Thanks for the timely response, appreciate it

[matt95]

YES! Correct, THANKS for helping me on my review