If you work in Columbus, Ohio, and wish to make a telephone call ...

[waynest]

If you work in Columbus, Ohio, and wish to make a telephone call to a client in Bogota, Colombia, during the client's business hours, you need to be aware of the client's:
 
  A. exchange rate.
  B. metric system.
  C. time zone.
  D. currency.

Question 2

Communicating with people in the United States and other countries who have roots in an environment different from yours is called:
 
  A. cross-cultural communication.
  B. local communication.
  C. internal communication.
  D. external communication.

[dajones82]

Answer to Question 1

C
Differences in time zones across the United States affect working hours for businesses. The
difference in time zones must also be considered in some forms of international business
communication.

Answer to Question 2

A
Cross-cultural communication means communicatingeither in writing, verbally, or
nonverballywith people who are from a culture different from your own. To communicate
effectively, you must understand and respect cultural differences and be adaptable.

[waynest]

Gracias!

[ktidd]

Excellent