When dealing with customers whose first language is not English, ...

[waynest]

When dealing with customers whose first language is not English, you should avoid using slang or jargon.
 
  Indicate whether the statement is true or false

Question 2

Trevor Inc is a successful electronics company that has branches in the United States, Japan, China, and Europe. Trevor Inc is an example of a multinational company.
 
  Indicate whether the statement is true or false

[owenfalvey]

Answer to Question 1

TRUE
When communicating with people in other countries, avoid any form of slang or jargon.
American slang, such as bad meaning good, cool meaning in style, and wicked
meaning good, great, or in style, would be confusing to a person whose first language
isn't English.

Answer to Question 2

TRUE
A multinational company is a company that does business in or has operations in more than
one country. If you are an employee of a multinational company, you need to be aware of
cultural and other differences when communicating with your company's offices in other
countries.