Author Question: The difference between passive and active listening is the level of the listener's involvement. ... (Read 275 times)

RODY.ELKHALIL · **on:** Jun 23, 2018

The difference between passive and active listening is the level of the listener's involvement.

Indicate whether the statement is true or false

Question 2

Haptic communication is not status-driven.

Indicate whether the statement is true or false

ebe · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

TRUE
There are two types of listening: passive and active. The difference between them is the level
of the listener's involvement.

Answer to Question 2

FALSE
Haptic communication is status-driven. That is, a manager may give an employee an
encouraging pat on the back, but not vice versa.