Answer to Question 1
The you-attitude involves putting your reader or listener first and being considerate of the
other person. The I-attitude is the opposite of the you-attitude; it entails putting your own
interests, well-being, and comfort ahead of anyone else's.
Answer to Question 2
The six basic components of communication are:
a). Message sender - The sender composes the intended message.
b). Actual message - The actual message may be written, oral, or nonverbal; or it may
combine two or more types of communication.
c). Message transmission - Written messages can be sent in traditional formats such as
letters, memos, and reports. Written messages can also be sent electronically using fax
machines, text messages, or e-mail. Oral messages can be delivered through face-to-face
conversations, by phone, by voice mail, or by live video chats. Nonverbal messages are sent
through gestures, body movements, and facial expressions.
d). Message receiver - The receiver takes delivery of, or receives, the message.
e). Message interpretation - The receiver interprets the message. The interpretation may be
different from the intended message or the actual message.
f). Feedback - The sender and the receiver respond to each other through written, oral, or
nonverbal means or through a combination of these components.
Forward ear position indicating alertness and pleasant attitude
Laboratory mice demonstrate that genetic differences can have profound effects on the propensity to
Johari window showing differences in quadrants between "new job" and "intimate ...
Business Math
Business Mathematics, 15th Edition
Business question