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Author Question: _____ skills, also known as interpersonal skills, involve the ability to understand and deal with ... (Read 190 times)

mynx

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_____ skills, also known as interpersonal skills, involve the ability to understand and deal with people in a way that maintains a favorable relationship and goodwill.
 
  Fill in the blank(s) with correct word

Question 2

Factors interfering with communication that may negatively affect the intended message are called _____.
 
  Fill in the blank(s) with correct word



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triiciiaa

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Answer to Question 1

Human relations
Human relations skills, also known as interpersonal skills, involve the ability to understand and
deal with people in a way that maintains a favorable relationship and goodwill. To
communicate effectively, you need to demonstrate human relations skills when interacting with
others.

Answer to Question 2

barriers
Barriers are factors that interfere with communication and might negatively affect the intended
message. Barriers include physical distractions, emotional distractions, cultural and language
differences, and electronic interruptions.





 

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