Author Question: Written communication is most effective when the sender has good writing skills and the receiver has ... (Read 104 times)

lindiwe · **on:** Jun 23, 2018

Written communication is most effective when the sender has good writing skills and the receiver has good reading skills.

Indicate whether the statement is true or false

Question 2

The you-attitude involves putting your reader or listener first and being considerate of the other person.

Indicate whether the statement is true or false

sierrahalpin · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

TRUE
Written communication is most effective when the sender has good writing skills and the
receiver has good reading skills. Written communication requires a writer and a reader.

Answer to Question 2

TRUE
The you-attitude involves putting your reader or listener first and being considerate of the other
person. Using the you-attitude when writing and speaking helps to build goodwill and to
maintain an environment of friendliness.