For these cultures the surname is placed before the given name: ...

[jeatrice]

For these cultures the surname is placed before the given name:
 
  a. Russian and Polish
  b. Japanese and Chinese
  c. Chinese and Indian
  d. Russian and Japanese

Question 2

Which of the following statements concerning e-mail messages to international colleagues is incorrect?
 
  a. Use phrases such as hello in the customer's language.
  b. Avoid asking questions starting with the word why.
  c. Use primarily compound and complex sentences.
  d. Apologize when a mistake has been made even though you do not think you are at fault.

[Jsherida]

Answer to Question 1

B

Answer to Question 2

C