During a question-and-answer session, while answering a question, ...

[tiara099]

During a question-and-answer session, while answering a question, ________.
 
  A) avoid summarizing the question
  B) avoid being defensive or dismissive
  C) look only at the person who asked the question
  D) avoid breaking the question into parts even if it is complex
  E) if you don't know the answer, make up the answer

Question 2

If someone asks a question that you cannot answer, ________.
 
  A) never say I don't know
  B) dismiss the question saying that you will answer it later
  C) don't be afraid to say I don't know
  D) maintain your credibility by trying to bluff your way around the question
  E) dismiss the question as irrelevant to avoid having to admit that you don't know

[chreslie]

Answer to Question 1

Answer: B
Explanation: B) While answering a question, avoid being defensive or dismissive. It is a good practice to restate or summarize a question before answering it. If someone asks a question you cannot answer, don't be afraid to say, I don't know. Credibility disappears when a speaker gets caught making up an answer. If you get a complex question that is difficult to answer, try breaking it into parts.

Answer to Question 2

Answer: C
Explanation: C) If someone asks a question you cannot answer, don't be afraid to say, I don't know. Credibility disappears when a speaker gets caught making up an answer. Just admit that you need to find the answer and then follow up with the questioner as soon as possible.