If you feel that a face-to-face meeting is the appropriate way to ...

[WWatsford]

If you feel that a face-to-face meeting is the appropriate way to deliver your bad-news message but it is too difficult to arrange logistically, a telephone call is a good alternative that still allows for personal contact.
 
  Indicate whether the statement is true or false.

Question 2

After composing a bad-news message, analyze the situation by asking yourself about the goal of your message, the audience, content, organization, and medium.
 
  Indicate whether the statement is true or false.

[maaaaaaaaaa]

Answer to Question 1

Answer: True
Explanation: Face-to-face meetings may take time to set up or be difficult due to geographic diversity, but a phone call still allows you to make a personal contact and to hear your audience's tone of voice.

Answer to Question 2

Answer: False
Explanation: It is important to analyze the situation before composing your message in order to effectively communicate the bad news.

[WWatsford]

Gracias!

[patma1981]

Thanks for the timely response, appreciate it