This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What is the difference between using a direct or an indirect approach to bad news? A) The use of ... (Read 141 times)

SAVANNAHHOOPER23

  • Hero Member
  • *****
  • Posts: 542
on: Jun 23, 2018
What is the difference between using a direct or an indirect approach to bad news?
 
  A) The use of a buffer statement
  B) The order of the bad news and explanations
  C) The level of detail
  D) The discussion of alternatives
  E) The close of the message

Question 2

In the context of the ACE process, the ________ questions help you develop what to say in a bad-news message whereas the ________ questions focus on how to say it.
 
  A) composing; analyzing
  B) analyzing; composing
  C) composing; evaluating
  D) evaluating; composing
  E) analyzing; evaluating


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ansleighelindsey

  • Sr. Member
  • ****
  • Posts: 364
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) The only difference between the two organizations is the relative order of the bad news and the explanation. Either organization may make use of a bufferan introductory sentence or paragraph that softens the bad news.

Answer to Question 2

Answer: B
Explanation: B) The analyzing questions help you develop what to say in a bad-news message; the composing questions focus on how to say it. After you have determined what you want to say in your message, asking yourself some of the composing questions will help you determine how best to actually say it.


SAVANNAHHOOPER23

  • Member
  • Posts: 542
Reply 2 on: Jun 23, 2018
Gracias!

dreamfighter72

  • Member
  • Posts: 355
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Eating carrots will improve your eyesight. Carrots are high in vitamin A (retinol), which is essential for good vision. It can also be found in milk, cheese, egg yolks, and liver.

Did you know?

Drug-induced pharmacodynamic effects manifested in older adults include drug-induced renal toxicity, which can be a major factor when these adults are experiencing other kidney problems.

Did you know?

Anti-aging claims should not ever be believed. There is no supplement, medication, or any other substance that has been proven to slow or stop the aging process.

Jane Goodall pioneered the modern approach to studying primates in the wild, involving close-up obse Jane Goodall pioneered the modern approach to studying primates in the wild, involving close-up obse
Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that
Trump coverage in major news networks Trump coverage in major news networks
Direct pressure applied to a sinus reflex on the tip of a toe. Direct pressure applied to a sinus reflex on the tip of a toe.
What's the Difference Between England, Great Britain, and United Kingdom? What's the Difference Between England, Great Britain, and United Kingdom?
Difference of Squares Difference of Squares
Video: Vasectomy

For a complete list of videos, visit our video library