Which of the following supports informational needs? A) ...

[Mollykgkg]

Which of the following supports informational needs?
 
  A) Purpose
  B) Desired outcome
  C) Potential audience action
  D) Audience knowledge of background information
  E) Business results

Question 2

Which of the following uses the attention-grabbing technique of asking a motivating question?
 
  A) Did you know that over 65 percent of Americans are considered overweight?
  B) Would you like to drop 10 pounds in a month without visiting the gym?
  C) Are you aware that the majority of exercise programs don't generate results?
  D) Have you ever tried following a dieting plan?
  E) Have you ever started an exercise program?

[honnalora]

Answer to Question 1

Answer: D
Explanation: D) The audience needs to know what happened and why you are requesting an exchange. The audience also needs to know why you believe their policy should not apply in this instance.

Answer to Question 2

Answer: B
Explanation: B) A motivating question is one that inspires your audience to imagine that they can achieve the goal you are asking about, like losing weight without visiting the gym.

[Mollykgkg]

Gracias!

[diana chang]

Thanks for the timely response, appreciate it