Author Question: Which of the following is designed to publicly notify people of information they need or want to ... (Read 93 times)

mpobi80

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Which of the following is designed to publicly notify people of information they need or want to know?
 
  A) Thank you messages
  B) Congratulatory messages
  C) Sympathy messages
  D) For-your-information messages
  E) Announcements

Question 2

Thank-you messages ________.
 
  A) do not express appreciation
  B) hamper the goodwill of a business
  C) are not professional
  D) need not always be handwritten
  E) should not be conveyed over the phone



meganlapinski

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Answer to Question 1

Answer: E
Explanation: E) Announcements are messages that publicly notify people of information they need or want to know.

Answer to Question 2

Answer: D
Explanation: D) Thank-you messages range from formal letters to informal emails, handwritten notes, or telephone calls.



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