When responding to questions face-to-face, how should the ...

[jc611]

When responding to questions face-to-face, how should the response be organized?
 
  A) By asking for clarification
  B) Using the same format you would use if you were responding in writing
  C) Using an indirect format
  D) Using the same format as a good will message
  E) Using a direct format

Question 2

When using an online tool to schedule a meeting, which of the following should be included in the title?
 
  A) Name of the meeting
  B) Where, when and what type of meeting is being scheduled
  C) What attachments are included
  D) When the auto reminder will be sent
  E) When you need availability responses by

[amandanbreshears]

Answer to Question 1

Answer: B
Explanation: B) When someone asks you a question in a face-to-face or telephone conversation, you can organize your message exactly as you would when writing a response. If your response is not controversial or likely to disappoint, begin with a direct answer and then follow up with details.

Answer to Question 2

Answer: B
Explanation: B) Create a functional and informative meeting invitation. When the recipient gets the email with the invitation, they should know exactly who is meeting, where, and why.

[jc611]

Thank you

[amandanbreshears]

No problemo