This topic contains a solution. Click here to go to the answer

Author Question: What is the advantage of writing with a you perspective? A) A you perspective ensures that the ... (Read 164 times)

imanialler

  • Hero Member
  • *****
  • Posts: 539
What is the advantage of writing with a you perspective?
 
  A) A you perspective ensures that the writer includes all important detail
  B) A you perspective is shorter, and therefore easier to produce
  C) A you perspective quickly identifies what the writer wants
  D) A you perspective allows the writer to organize the message based on his or her own thought process
  E) A you perspective motivates your audience to respond positively

Question 2

When making a claim by using online customer support, what information should be provided first?
 
  A) Name and contact information
  B) Statement of good will
  C) A list of product defects
  D) Reason for writing
  E) Where item was bought and price



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

IAPPLET

  • Sr. Member
  • ****
  • Posts: 333
Answer to Question 1

Answer: E
Explanation: E) Using a you perspective helps you think primarily about what your audience needs to know, the questions they may have about your request, and how they will benefit from your message. Taking a you perspective motivates your audience to respond positively to your request.

Answer to Question 2

Answer: D
Explanation: D) Companies deal with many claim messages each day, and readers need to find the main point quickly, followed by a short explanation of the reason.




imanialler

  • Member
  • Posts: 539
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review


flexer1n1

  • Member
  • Posts: 373
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

Did you know?

Patients who have been on total parenteral nutrition for more than a few days may need to have foods gradually reintroduced to give the digestive tract time to start working again.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

For a complete list of videos, visit our video library