Which of the following circumstances lends itself to the direct ...

[bobbysung]

Which of the following circumstances lends itself to the direct organization approach?
 
  A) Informing your client that you have technical issues that are hampering the project
  B) Giving your client the statistics showing the workload on your team and asking for a later deadline
  C) Telling your client that you are running behind schedule
  D) Sending your client a recommendation from another customer
  E) Informing the client about the attrition resulting in slow work

Question 2

Brief messages, such as emails or short presentations at meetings, ________.
 
  A) require elaborate outlines
  B) require the use of a tree chart in order to be outlined properly
  C) do not benefit from the outlining process
  D) might only need a few bullet points or questions as their outlines
  E) must follow a detailed traditional outline format

[l.stuut]

Answer to Question 1

Answer: D
Explanation: D) As your client will likely have a positive reaction to this news, the direct approach is preferred. In the other choices the client's reaction will mostly be negative.

Answer to Question 2

Answer: D
Explanation: D) Outlining is an all-purpose organizing tool than can help you plan the organization of your message. For brief messages, you do not need a detailed traditional outline format.

[bobbysung]

TYSM

[lindahyatt42]

Thanks for the timely response, appreciate it