If you are involved in an affective conflict, you should ...

[torybrooks]

If you are involved in an affective conflict, you should ________.
 
  A) choose to avoid a confrontation and deny that the problem exists
  B) address the emotional issues before productively discussing the content of your work
  C) use accusatory rather than neutral language to resolve the conflict
  D) compete to win as a means of managing the conflict
  E) frame your comments negatively while expressing your point of view

Question 2

________ threaten someone's sense of personal identity or self-image.
 
  A) Competing goals
  B) Faulty assumptions
  C) Differences of opinion
  D) Ego conflicts
  E) Relational differences

[britb2u]

Answer to Question 1

Answer: B
Explanation: B) If you are engaged in a cognitive conflict, you can use one of the five different strategies to work toward an acceptable outcome. If, however, you are involved in an affective conflict, you must address the emotional issues before you can productively discuss the content of your work.

Answer to Question 2

Answer: D
Explanation: D) When someone accuses you of something negative or challenges your sense of identity, you may find it difficult to work productively with that person.

[torybrooks]

Excellent

[tkempin]

Gracias!