How can a communicator develop communication that focuses on the ...

[deesands]

How can a communicator develop communication that focuses on the audience?
 
  A) By considering barriers that will prevent the audience from listening carefully
  B) By stressing personal interests and areas of knowledge
  C) By eliminating the need for questions
  D) By using the same method of connecting with each audience member
  E) By limiting the opportunity to discuss objections

Question 2

Which of the following statements regarding I language is true?
 
  A) I language focuses on how you respond to or feel about the other person's behavior.
  B) I language is accusatory and assigns blame.
  C) I language is egotistical, and discourages dialogue with the other person.
  D) You shouldn't start a sentence with I, as this will make your audience think that you are egotistical.
  E) I language always discourages the audience.

[laurnthompson]

Answer to Question 1

Answer: A
Explanation: A) Many speakers fail to connect with the audience's interests or knowledge about a topic and, as a result, the audience tunes out. To avoid this, the speaker should determining what barriers will prevent the audience from listening carefully.

Answer to Question 2

Answer: A
Explanation: A) I language focuses on how you feel about the other person's behavior instead of assigning blame, and encourages dialogue with the other person. I isn't always good though, and you isn't always negative. Overuse of I can come across as egotistical.

[deesands]

Gracias!

[xiaomengxian]

TYSM