Which of the following does an active listener do?
A) Works to interpret meaning to understand what a person is saying
B) Listens to the speaker without comprehending the information
C) Filters out emotional cues
D) Perceives speech but not the body language
E) Thinks only about what is being said and not about why it is being said
Question 2
________ is the process of influencing your audience to agree with your point of view, recommendation, or request.
A) Coercion
B) Persuasion
C) Active listening
D) Encoding
E) Channeling