« previous next »

Author Question: A real estate company sends birthday cards to all the people who have bought a home through their ... (Read 86 times)

frankwu

  • Hero Member
  • *****
  • Posts: 549
on: Jun 23, 2018
A real estate company sends birthday cards to all the people who have bought a home through their company. This is an example of:
 
  a. Guaranteeing the quality of products and services
  b. Having too much time on their hands
  c. Caving in to the Hallmark Card advertisement campaign
  d. Hiring the right employees
  e. Showing customer appreciation

Question 2

Total Quality Management (TQM) is aimed at all EXCEPT which of the following?
 
  a. Anticipating the needs of the customer
  b. Using customer needs to build a quality product
  c. Selling the customer a product that he/she has little need for
  d. Producing the product at the best possible price
  e. Gaining profit for the company


mammy1697

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jun 23, 2018
Answer to Question 1

e

Answer to Question 2

c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

Increased intake of vitamin D has been shown to reduce fractures up to 25% in older people.

Did you know?

Over time, chronic hepatitis B virus and hepatitis C virus infections can progress to advanced liver disease, liver failure, and hepatocellular carcinoma. Unlike other forms, more than 80% of hepatitis C infections become chronic and lead to liver disease. When combined with hepatitis B, hepatitis C now accounts for 75% percent of all cases of liver disease around the world. Liver failure caused by hepatitis C is now leading cause of liver transplants in the United States.

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

According to the CDC, approximately 31.7% of the U.S. population has high low-density lipoprotein (LDL) or "bad cholesterol" levels.

Unhappy people Unhappy people
On the left is one of Jennifer Lopez’s homes, this one in Miami Beach. She also has a home in ... On the left is one of Jennifer Lopez’s homes, this one in Miami Beach. She also has a home in ...
U.S. suburbs were once unplanned, rambling affairs that took irregular shapes as people moved away ... U.S. suburbs were once unplanned, rambling affairs that took irregular shapes as people moved away ...
This headache remedy was “guaranteed” by the drug company; 1906. This headache remedy was “guaranteed” by the drug company; 1906.
People with Huntington disease develop problems with neuromuscular control and gradually lose the us People with Huntington disease develop problems with neuromuscular control and gradually lose the us
Jia's Fashions recently paid a $2 annual dividend. The company is projecting that its ... Jia's Fashions recently paid a $2 annual dividend. The company is projecting that its ...
Video: Five phases of cardiac cycle & Atrial contraction

For a complete list of videos, visit our video library