« previous next »

Author Question: When attempting to rectify a situation and reach a reasonable solution, which of the following ... (Read 61 times)

tth

  • Hero Member
  • *****
  • Posts: 579
on: Jun 23, 2018
When attempting to rectify a situation and reach a reasonable solution, which of the following groups should be responded to?
 
  A) Public affairs
  B) Trolls
  C) The misguided
  D) Unhappy customers
  E) Ragers

Question 2

When responding to those who post incorrect information, which of the following groups are being responded to?
 
  A) Public affairs
  B) Trolls
  C) The misguided
  D) Unhappy customers
  E) Ragers


zenzy

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: D
Explanation: D) After you have assessed a negative message, quickly make the appropriate response based on an overall public relations plan. The Air Force, for instance, doesn't respond to trolls or ragers, responds to misguided messages with correct information, and responds to unhappy customers with efforts to rectify the situation and reach a reasonable solution.

Answer to Question 2

Answer: C
Explanation: C) After you have assessed a negative message, quickly make the appropriate response based on an overall public relations plan. Respond to misguided messages with correct information, and respond to unhappy customers with efforts to rectify the situation and reach a reasonable solution. Trolls are those who like to stir up conflict, ragers are those who are just ranting, the misguided are those who spread incorrect information and unhappy customers are those who have had a negative experience.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

Did you know?

HIV testing reach is still limited. An estimated 40% of people with HIV (more than 14 million) remain undiagnosed and do not know their infection status.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Math Solution Math Solution
Solution to Physics problem Solution to Physics problem
What mass, in grams, of a 5.00% by mass sugar water solution is needed to supply What mass, in grams, of a 5.00% by mass sugar water solution is needed to supply
Which of the following unit factors is not related to a 0.100 M NaBr solution? A Which of the following unit factors is not related to a 0.100 M NaBr solution? A
Which of the following is not a unit factor related to a 10.0% aqueous solution Which of the following is not a unit factor related to a 10.0% aqueous solution
What is the pH of a solution of 0.300 M HNO₂ containing 0.190 M NaNO₂? (Ka of HNO₂ is 4.5 × ... What is the pH of a solution of 0.300 M HNO₂ containing 0.190 M NaNO₂? (Ka of HNO₂ is 4.5 × ...
Video: Ultrasound of a Fetus (Sonogram)

For a complete list of videos, visit our video library