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Author Question: How should multiple requests or questions in one message be addressed? A) Address all topics in ... (Read 100 times)

daltonest1984

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How should multiple requests or questions in one message be addressed?
 
  A) Address all topics in one question.
  B) Offer apologies for any inconvenience caused.
  C) Start with the most important question.
  D) Do not assume the audience will comply.
  E) Avoid asking too many questions of the reader.

Question 2

In a direct request, where is the request explained in detail?
 
  A) In the opening line of the communication
  B) In the opening paragraph of the communication
  C) In the body of the communication
  D) Repeated several times throughout the entire communication
  E) At the close of the communication



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Pswine

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Answer to Question 1

Answer: C
Explanation: C) Use the body of your message to explain your request. The most important question or request should be first, working back to the least important. To help expedite the response to your request, ask only questions that are central to your main request.

Answer to Question 2

Answer: C
Explanation: C) Use the body of your message to explain your request, as needed. Make the explanation a smooth and logical outgrowth of your opening remarks. If complying with the request could benefit the reader, be sure to mention that.





 

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