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Author Question: Using blogs to release up to the minute information on an issue is an example of what? A) Market ... (Read 34 times)

soccerdreamer_17

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on: Jun 23, 2018
Using blogs to release up to the minute information on an issue is an example of what?
 
  A) Market research
  B) Media relations
  C) Crisis communications
  D) Company news
  E) Team communications

Question 2

By monitoring the blogosphere, companies hope to find ways to do what?
 
  A) Increase recruitment efforts
  B) Enhance policy discussion
  C) Conduct market research
  D) Improve crisis communications
  E) Increase customer support


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duke02

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: C
Explanation: C) Using blogs is a convenient way to provide up-to-the-minute information during emergencies, correct misinformation, or respond to rumors.

Answer to Question 2

Answer: E
Explanation: E) Customer support blogs answer questions, offer tips and advice, and inform customers about new products. Also, many companies monitor the blogosphere (and Twittersphere), looking for complaints and responding with offers to help dissatisfied customers.


soccerdreamer_17

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

sultansheikh

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Reply 3 on: Yesterday
Excellent

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