Answer to Question 1
Answer: The passive voice should be used with care. Using the active voice often makes your writing more direct, livelier, and easier to read. Passive voice is not wrong grammatically, but it can be cumbersome, lengthy, and vague. In most cases, the active voice is the better choice. Nevertheless, using the passive voice can help you demonstrate the you attitude in some situations, including when you want to be diplomatic about pointing out a problem or an error, when you want to point out what's being done without taking or attributing either the credit or the blame and when you want to avoid personal pronouns (I and we) in order to create an objective tone. There are several situations where a passive voice helps focus the message on the audience (for exampleThe shipment was lost; Seven engineers were recruited last month; The high rate of failures on the final assembly line is being investigated.).
Answer to Question 2
Answer: TRUE
Explanation: Use a passive voice when you want to be diplomatic about pointing out a problem or an error, when you want to point out what's being done without taking or attributing either the credit or the blame, and when you want to avoid personal pronouns (I and we) in order to create an objective tone.
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