Author Question: In general, the higher the message goes in the organization, the more formal the tone. Indicate ... (Read 116 times)

leo leo · **on:** Jun 23, 2018

In general, the higher the message goes in the organization, the more formal the tone.

Indicate whether the statement is true or false.

Question 2

When would a writer choose to use a passive voice?

A) When placing blame or giving credit
B) When creating an impersonal tone
C) When there is a need for strong sentence structure
D) When there is a need for writing that is direct and lively
E) When there is a desire to make the writing easier to read

ebenov · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: TRUE
Explanation: The tone of your business messages can range from informal to conversational to formal. If you're in a large organization and you're communicating with your superiors or with customers, the right tone will usually be more formal and respectful. However, that same tone might sound distant and cold in a small organization or if used with close colleagues. Part of the challenge of communicating on the job is to read each situation and figure out the appropriate tone to use.

Answer to Question 2

Answer: B
Explanation: B) Passive voice is not wrong grammatically, but it can be cumbersome, lengthy, and vague. In most cases, the active voice is the better choice. Nevertheless, using the passive voice can help you demonstrate the you attitude in some situations such as creating an impersonal tone in a message.