Author Question: When determining what channel and media to use for a communication, what type of concerns may be ... (Read 107 times)

Alygatorr01285 · **on:** Jun 23, 2018

When determining what channel and media to use for a communication, what type of concerns may be generated when sensitive or private communications are needed?

A) Costs
B) Audience preference
C) Security
D) Urgency
E) Formality

Question 2

A media that is leaner would be used for what types of messages?

A) Non-routine or complex messages
B) Messages that transfer simple information
C) Messages that attempt to humanize your presence
D) Messages that communicate caring
E) Messages to gain commitment

lucas dlamini · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: C
Explanation: C) Your company may have restrictions on the media and channels that can be used for certain types of messages, but even if it doesn't think carefully whenever your messages include sensitive information. Never assume that your email, IM, and other digital communications are private. Many companies monitor these channels, and there is always the risk that networks could get hacked or that messages will be forwarded beyond their original recipients

Answer to Question 2

Answer: B
Explanation: B) In general, use richer media to send non routine or complex messages, to humanize your presence throughout the organization, to communicate caring to employees, and to gain employee commitment to company goals. Use leaner media to send routine messages or to transfer information that doesn't require significant explanation.