Collecting experiences and insights of employees in an ...

[haleyc112]

Collecting experiences and insights of employees in an organization is best accomplished with which of the following?
 
  A) News releases
  B) Blogs
  C) Knowledge management systems
  D) Marketing reports
  E) Customer surveys

Question 2

When deciding what types of information to gather, determining what information the audience needs to move forward is an example of what?
 
  A) Audience perspective
  B) Community input
  C) Knowledge-management systems
  D) Asking the audience for input
  E) Document revision

[dlook33]

Answer to Question 1

Answer: C
Explanation: C) Annual reports, financial statements, news releases, blogs and microblogs by industry experts, marketing reports, and customer surveys are just a few of the many potential sources. Find out whether your company has a knowledge-management system, a centralized database that collects the experiences and insights of employees throughout the organization.

Answer to Question 2

Answer: A
Explanation: A) When considering the audience's perspective, the writer puts themselves in the audience's position. What are these people thinking, feeling, or planning? What information do they need in order to move forward? If you are initiating a conversation in a social media context, what information will stimulate discussion in your target communities?

[haleyc112]

Thanks for the timely response, appreciate it

[kusterl]

Wow, this really help