If you expect your audience to be skeptical about your ...

[futuristic]

If you expect your audience to be skeptical about your information, how can you minimize the potential for skepticism?
 
  A) State conclusions and recommendations up front, then offer supporting evidence.
  B) Offer complete details.
  C) Offer a summary of each main point.
  D) Introduce conclusions gradually with more proof.
  E) Use oral communication instead of written communication.

Question 2

When considering your audience, whose concerns should be addressed first?
 
  A) Less influential members
  B) Managers
  C) Peers
  D) The writer
  E) Key decision makers

[EAN94]

Answer to Question 1

Answer: D
Explanation: D) The way you organize a message should depend on the reaction you expect to get from your audience. If you expect a favorable response, you can state conclusions and recommendations up front and offer minimal supporting evidence. If you expect skepticism or resistance, you can introduce conclusions gradually and with more proof.

Answer to Question 2

Answer: E
Explanation: E) For some messages, certain audience members might be more important than others. Don't ignore the needs of less influential members, but make sure you address the concerns of the key decision makers.

[futuristic]

Gracias!

[ttt030911]

Excellent