When conducting a presentation, it is important to control the ...

[segrsyd]

When conducting a presentation, it is important to control the pace and pitch of your speaking voice to prevent what type of appearance?
 
  A) The appearance of being unprepared
  B) The appearance of being unconcerned
  C) The appearance of being unfamiliar with materials
  D) The appearance of being superior
  E) The appearance of being nervous or fearful

Question 2

Placing a hand on a coworkers shoulder while discussing a project could be understood as a nonverbal signal for what?
 
  A) Confusion
  B) Empathy
  C) Teamwork
  D) Control
  E) Friendliness

[ilianabrrr]

Answer to Question 1

Answer: E
Explanation: E) Voice carries both intentional and unintentional messages. A speaker can intentionally control pitch, pace, and stress to convey a specific message. Unintentional vocal characteristics can convey happiness, surprise, fear, and other emotions. For example, fear often increases the pitch and the pace of your speaking voice.
Learning Obj.: LO 2.5: Explain the importance of nonverbal communication and identify six major categories of nonverbal expression.

Answer to Question 2

Answer: D
Explanation: D) Touch can be used to assert authority, imply intimacy, and send other nonverbal messages. Touch is an important way to convey warmth, comfort, and reassuranceas well as control. Touch is so powerful, in fact, that it is governed by cultural customs that establish who can touch whom and how in various circumstances.

[segrsyd]

Excellent

[Dinolord]

Gracias!