Author Question: Which of the following is the result of using an effective communication process in an organization? ... (Read 137 times)

abern · **on:** Jun 23, 2018

Which of the following is the result of using an effective communication process in an organization?

A) An effective communication process slows down the problem-solving time, allowing for better analysis of options before decisions are made.
B) An effective communication process hampers employee satisfaction and increases employee turnover.
C) An effective communication process increases timely, reliable information, leading to information overload during the decision making process.
D) An effective communication process is more costly than other communication processes.
E) An effective communication process provides the ability to influence others and their perceptions both in the workplace and in the greater community.

Question 2

Which of the following communication skills is least likely to be a major advantage for a recent college graduate in the workplace?

A) Computer skills
B) Writing skills
C) Listening skills
D) Speaking skills
E) Adjusting communications skills to any given situation

Sarahjh · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: E
Explanation: E) Effective communication allows for timely and reliable information, allowing for greater influence in the workplace and community. Effective communication often saves time and resources and allows for a better decision making process.
Learning Obj.: LO 1.1: Define communication and explain the importance of effective business communication.

Answer to Question 2

Answer: A
Explanation: A) Employers sometimes express frustration at the poor communication skills of many employeesparticular ly recent college graduates who haven't yet learned how to adapt their communication styles to a professional business environment. If you learn to write well, speak well, listen well, and recognize the appropriate way to communicate in any situation, you'll gain a major advantage that will serve you throughout your career.
Learning Obj.: LO 1.1: Define communication and explain the importance of effective business communication.