When preparing to be able to best respond to questions from the ...

[evelyn o bentley]

When preparing to be able to best respond to questions from the audience,
 
  A) have friendly audience members ask predetermined questions.
  B) offer to meet after the presentation.
  C) prepare extra slides and handouts that will speak for you.
  D) learn about the audience and their concerns ahead of time.
  E) establish ground rules and don't respond to those who will not follow the rules.

Question 2

During a presentation, one way to make the best use of the backchannel is to
 
  A) review comments point by point as they are being made.
  B) respond to each comment or question as it is made.
  C) monitor the backchannel while speaking.
  D) display the Twitter stream on a screen live.
  E) schedule Twitter break to review comments during the presentation.

[diesoon]

Answer to Question 1

Answer: D
Explanation: D) Don't assume you can handle whatever comes up without some preparation. Learn enough about your audience members to get an idea of their concerns, and think through answers to potential questions.

Answer to Question 2

Answer: E
Explanation: E) Using a free service such as Tweet Deck, which organizes tweets by hashtag and other variables, you can monitor comments from people in the audience. To avoid trying to monitor the backchannel while speaking, you can schedule Twitter breaks, during which you review comments and respond as needed.

[evelyn o bentley]

Thanks for the timely response, appreciate it

[nanny]

Gracias!